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Data protection

This data protection declaration tells you about the type, scope and purpose of the collection and use of personal data on our website www.trouvaillekids.ch (hereinafter “website”) by Trouvaille kids GmbH (hereinafter “we” or “us”). ) and provides information about the rights to which you are entitled. These rights are governed by applicable data protection laws.

Person responsible for data processing

The responsible body within the meaning of the data protection laws (Art. 19 revDSG) and the EU General Data Protection Regulation (GDPR) is:

Trouvaille kids GmbH
Myriam Chuard Geelhaar
Luisenstrasse 46
3005 Berne

Telephone: +41-77 415 68 67
Email: info@trouvaillekids.com
Website: http://www.trouvaillekids.ch/

Company name: Trouvaille kids GmbH

General remark

Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

In collaboration with our hosting providers, we strive to protect the databases as best as possible against unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.


By using this website, you agree to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to you personally. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent.

Processing of personal data

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes all handling of personal data, regardless of the means and procedures used, in particular the storage, transfer, procurement, deletion, retention, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. If and to the extent that the EU GDPR is applicable, we also process personal data on the following legal bases in conjunction with Art. 6 (1) GDPR:

  • lit. a) Processing of personal data with the consent of the data subject.

  • b) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures.

  • c) Processing of personal data to fulfill a legal obligation to which we are subject under applicable EU law or under the applicable law of a country in which the GDPR applies in whole or in part.

  • lit. d) Processing of personal data to protect the vital interests of the data subject or another natural person.

  • lit. f) Processing of personal data to protect the legitimate interests of us or third parties, unless the fundamental freedoms and rights and interests of the data subject outweigh this. The legitimate interests include, in particular, our commercial interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for the period necessary for the relevant purpose or purposes. In the case of longer-term storage obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

Cookies

This site uses cookies. These are small text files that make it possible to store specific user-related information on the user's device while the user is using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyze behavioral patterns of page use, but also to make our offering more customer-friendly. Cookies remain stored beyond the end of a browser session and can be accessed again when you visit the site again. If you do not want this, you should set your internet browser so that it refuses to accept cookies.

A general objection to the use of cookies for online marketing purposes can be made for a variety of services, especially tracking, via the US site http://www.aboutads.info/choices/ or the EU site http:/ /www.youronlinechoices.com/ can be explained. In addition, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online offer can be used. Cookies that are necessary for the electronic communication process or functions you want or that optimize your user experience are stored - if the GDPR is applicable - on the basis of Art. 6 Para. 1 lit. f GDPR.

With SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Without SSL/TLS encryption

Please note that data transmitted over an open network such as the Internet or an email service without SSL encryption can be viewed by anyone. You can recognize an unencrypted connection by the fact that "http://" appears in the browser's address line and no lock symbol is displayed in your browser line. Information transmitted over the Internet and content received online may be transmitted over third-party networks. We cannot guarantee the confidentiality of any communications or materials transmitted over such open or third-party networks. If you disclose personal information over an open network or third party networks, you should be aware that your information may be lost or potentially accessed by third parties and, as a result, the information may be collected and used without your consent. In many cases, the individual data packets are transmitted encrypted, but not the names of the sender and recipient. Even if the sender and recipient are in the same country, data transfer via such networks often takes place uncontrolled via third countries, i.e. also via countries that do not offer the same level of data protection as your country of domicile. We assume no responsibility for the security of your data when transmitted over the Internet and disclaim any liability for direct or indirect damage. We ask you to use other means of communication if you consider this necessary or useful for security reasons.

Despite extensive technical and organizational security precautions, it is possible that data can be lost or intercepted and/or manipulated by unauthorized persons. Where possible, we take appropriate technical and organizational security measures to prevent this within our system. However, your computer is outside the security area that we control. It is your responsibility as a user to find out about the necessary security precautions and to take appropriate measures. As the operator of the website, we are in no way liable for any damage that you may incur as a result of data loss or manipulation.

Data that you enter in online forms can be passed on to authorized third parties for the purpose of order processing and can be viewed and, if necessary, processed by them.

Server log data - log files

Our website is hosted by Swizzonic AG (www.swizzonic.ch). 

In order to optimize and maintain our website, we log technical errors that may occur when accessing our website. Furthermore, when you use this website, information is automatically collected that the browser of your device transmits to our host provider. These are:

IP address and operating system of your device, browser type, version, language, date and time of the server request, file accessed, the website from which access was made (referrer URL), the status code (e.g. 404) and the transmission protocol used ( e.g. HTTP/2).

This data is collected and stored by our host provider in order to be able to optimize processes and procedures, particularly in connection with the use of our website and the security and stability of the computer system.

Further information can be found in Swizzonic AG's data protection declaration at https://www.swizzonic.ch/company/legal/privacy-guidelines/.

If the GDPR is applicable, the basis for this data processing is Art. 6 Para. 1 lit. f GDPR.

Third Party Services

This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.

These services from the American Google LLC use cookies, among other things, through which data is transferred to Google in the USA, although we assume that no personal tracking takes place in this context simply through the use of our website.

Google is committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shield.

Further information can be found in Google's privacy policy .

contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Newsletter

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter . Further data is not collected. We use this data exclusively to send the requested information and do not pass it on to third parties.
After you have given your consent to the storage of the data, the e-mail address and their use to send the newsletter, you can revoke this at any time, for example via the "unsubscribe link" in the newsletter.

Newsletter analytics

We use an analysis service to measure the reach of our newsletter. What is measured is how often the newsletter is opened and which links the recipient follows.

If the GDPR is applicable, the basis for data processing is Art. 6 Para. 1 lit. f GDPR.

Registration

When you open an account on our website, the information you enter will be saved. We collect the following information:

  • First and Last Name
  • company
  • address
  • E-mail address
  • Telephone number

We use the data to provide you with the account. If the GDPR is applicable, the basis for this data processing is Article 6 Paragraph 1 Letters b and f GDPR.

Comment function

For the comment function on this website, in addition to your comment, information about the time the comment was created, your email address and, if you do not post anonymously, your chosen username are stored.

Storage of the IP address
 Our comment function stores the IP addresses of users who submit comments. Since we do not check the comments on our site before they are activated, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.

Subscribe to comments
 As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the information emails.

Rights of data subjects

Right to confirmation
Every data subject has the right to request confirmation from the website operator as to whether personal data relating to him or her is being processed. If you would like to exercise this right of confirmation, you can contact the data protection officer at any time.

right of providing information
 Every person affected by the processing of personal data has the right to receive information about the data stored about them and a copy of this information from the operator of this website at any time and free of charge. In addition, information may be provided about the following: 

  • Purposes of processing
  • Categories of personal data processed
  • Recipients to whom the personal data has been or will be passed on
  • if possible, the planned period of storage of the personal data or, if this is not possible, the criteria for determining this period
  • the existence of a right to rectification or deletion of personal data concerning you or to restriction of processing by the controller or a right to object to such processing, the existence of a right to lodge a complaint with a supervisory authority 
  • if the personal data is not collected from the data subject: all available information about the origin of the data.
  • In addition, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to receive information about the appropriate safeguards in connection with the transfer.


If you would like to make use of this right to information, you can contact our data protection officer at any time. Please note that the above rights are subject to legal restrictions and may affect or make it impossible to provide our services. You are entitled to enforce your claims in court or to file a complaint with the responsible data protection authority. The Federal Data Protection and Information Commissioner is responsible for Switzerland (http://www.edoeb.admin.ch).

Right to rectification
Every person affected by the processing of personal data has the right to request the immediate correction of inaccurate personal data concerning them. In addition, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - including by means of a supplementary statement.
If you would like to exercise this right to rectification, you can contact our data protection officer at any time.

Right to deletion (right to be forgotten)
 Any person affected by the processing of personal data has the right to obtain from the controller of this website the immediate deletion of the personal data concerning him or her if one of the following reasons applies and the processing is no longer necessary: 

  • The personal data have been collected or otherwise processed for purposes for which they are no longer necessary. 
  • The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing
  • The data subject objects to the processing on grounds relating to his or her particular situation and there are no overriding legitimate grounds for the processing, or in the case of direct advertising and related profiling, the data subject objects to the processing a
  • The personal data was processed unlawfully
  • The deletion of personal data is necessary to comply with a legal obligation under Union or Member State law to which the controller is subject
  • The personal data was collected in relation to information society services offered that are aimed directly at a child

If one of the above reasons applies and you would like to have personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer of this website will ensure that the deletion request is complied with immediately.

Right to restriction of processing
 Any person affected by the processing of personal data has the right to request the controller of this website to restrict processing if one of the following conditions is met:
The accuracy of the personal data is contested by the data subject for a period enabling the data controller to verify the accuracy of the personal data
The processing is unlawful, the data subject objects to the deletion of the personal data and instead requests the restriction of the use of the personal data
The data controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the assertion, The data subject has objected to the processing on grounds relating to his or her particular situation, and it It is not yet clear whether the legitimate interests of the person responsible outweigh those of the data subject
If one of the above conditions is met, you can contact our data protection officer at any time to request that the operator of this website restrict the processing of personal data. The data protection officer of this website will arrange for the processing to be restricted.


Right to data portability
 Every person affected by the processing of personal data has the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format. In addition, the data subject has the right to have the personal data transmitted directly from one controller to another controller, where technically feasible and when doing so does not adversely affect the rights and freedoms of other persons .
To assert your right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.


A right to object
 Every person affected by the processing of personal data has the right to object at any time to the processing of personal data concerning them for reasons relating to their particular situation.
The operator of this website will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert or exercise or defense of legal claims.
To exercise your right to object, you can contact the data protection officer of this website directly.


Right to revoke your data protection consent
Every person affected by the processing of personal data has the right to revoke their consent to the processing of personal data at any time.
If you would like to exercise your right to revoke your consent, you can contact our data protection officer at any time.

Contradiction email marketing

Contradiction email marketing
The use of contact details published as part of the imprint obligation to send unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, such as spam emails.

Paid Services
To provide paid services, we request additional data, such as payment details, in order to be able to carry out your order. We store this data in our systems until the statutory retention periods have expired.

Copyrights
 The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of all files.
Anyone who commits a copyright infringement without the consent of the respective copyright holder can commit a criminal offense and, under certain circumstances, claim damages.

Disclaimer
All information on our website has been carefully checked. We strive to ensure that the information we provide is current, accurate and complete. However, the occurrence of errors cannot be completely ruled out, so we cannot assume any liability for the completeness, accuracy and topicality of the information, including journalistic and editorial information. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are fundamentally excluded.
The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. Use of this website or access to it is at the visitor's own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, alleged to have been caused by visiting this website and therefore assume no liability for such damages.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be reached via external links from this website. The operators are solely responsible for the content of the linked pages. The publisher therefore expressly distances itself from all third-party content that may be relevant to criminal or liability law or that violate common decency.

Google Maps

This website uses Google Maps. This enables us to display interactive maps directly on the website and to enable you to conveniently use the map function. By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be assigned to Google, you must log out before activating the button. Google saves your data as usage profiles and uses them for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right. Further information on the purpose and scope of data collection and processing by Google as well as further information on your rights in this regard and setting options to protect your privacy can be found at: www.google.de/intl/de/policies/privacy.

Google Ads

This website uses Google Conversion Tracking. If you came to our website via an ad placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.
If you do not want to take part in tracking, you can refuse to set the necessary cookies - for example, by setting a browser setting that generally deactivates the automatic setting of cookies, or by setting your browser so that cookies from the domain "googleleadservices .com" can be blocked.
Please note that you are not allowed to delete the opt-out cookies as long as you do not want measurement data to be collected. If you have deleted all of your cookies in the browser, you must set the respective opt-out cookie again.

Google Remarketing
This website uses the remarketing function of Google Inc. The function is used to present interest-based advertising to website visitors within the Google advertising network. A so-called "cookie" is stored in the website visitor's browser, which makes it possible to recognize the visitor when he visits websites that are part of the Google advertising network. On these websites, the visitor may be shown advertising that relates to content that the visitor has previously accessed on websites that use Google's remarketing function.
According to Google, it does not collect any personal data during this process. However, if you do not want to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can opt out of the use of cookies for interest-based advertising through the Advertising Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Google reCAPTCHA
This website uses the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland "Google"). The query is used to distinguish whether the input was made by a human or by automated, machine processing. The query includes the transmission of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha is not merged with other Google data. Your data can also be transferred to the USA. There is an adequacy decision from the European Commission, the “Privacy Shield”, for data transfers to the USA. Google participates in the “Privacy Shield” and has submitted to the requirements. By clicking on the query, you agree to the processing of your data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
Further information about Google reCAPTCHA and the associated data protection regulations can be found at: https://policies.google.com/privacy?hl=de

Google Analytics
 This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, the data processing by Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.
The statistics obtained enable us to improve our offering and make it more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under "My data", "Personal data".
The legal basis for the use of Google Analytics is Article 6 Paragraph 1 Sentence 1 Letter f GDPR. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. We would like to point out that on this website Google Analytics has been extended by the code "_anonymizeIp();" has been expanded to ensure anonymized collection of IP addresses. This means that IP addresses are processed in shortened form so that they cannot be linked to a specific person. If the data collected about you can be assigned to a person, this will be immediately excluded and the personal data will be deleted immediately.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: deactivate Google Analytics.
In addition, you can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This means that a so-called opt-out cookie is stored on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, meaning you will have to set the opt-out cookies again if you still want to prevent this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.

Through the marketing tools used, your browser automatically establishes a direct connection with the Google server. By integrating Google Ads, Google receives the information that you have accessed the relevant part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that Google will find out and store your IP address.

You can prevent participation in this tracking process in various ways:

  • by setting your browser software accordingly; in particular, suppressing third-party cookies will prevent you from receiving third-party advertising;
  • by deactivating conversion tracking cookies by setting your browser so that cookies from the domain "www.googleadservices.com", https://adssettings.google.com, whereby this setting is deleted when you delete your cookies delete;
  • by opting out of interest-based advertising from the providers that are part of the self-regulatory campaign "About Ads" via the link https://www.aboutads.info/choices, although this setting will be deleted when you delete your cookies;
  • by permanently deactivating it in your browsers Firefox, Internet Explorer or Google Chrome via the link https://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to fully use all of the functions of this offer.

The legal basis for the processing of your data is a balance of interests, according to which the processing of your personal data described above does not conflict with any overriding interests on your part (Art. 6 Para. 1 Sentence 1 Letter f GDPR). Further information about Google Ads from Google can be found at https://ads.google.com/intl/de_DE/home/, as well as data protection at Google in general: https://www.google.de/intl/de/policies/ privacy. Alternatively, you can visit the Network Advertising Initiative (NAI) website at https://www.networkadvertising.org.

Google WebFonts
 This website uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the necessary web fonts into its browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font from your computer will be used.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection regulations: https://www.google.com/policies/privacy/

Google Tag Manager
 The Google Tag Manager is a solution with which we can manage so-called website tags via an interface and, for example, integrate Google Analytics and other Google marketing services into our online offering. The tag manager itself, which implements the tags, does not process any personal data of users. With regard to the processing of users' personal data, we refer to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

Facebook
This website uses functions of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. When you access our pages with Facebook plugins, a connection is established between your browser and the Facebook servers. Data is already being transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking a “Like” or “Share” button, are also forwarded to Facebook. You can find out more about this at https://de-de.facebook.com/about/privacy.

Instagram
Functions of the Instagram service are integrated into our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages on your Instagram profile by clicking the Instagram button. This allows Instagram to assign your visit to our pages to your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information can be found in Instagram's data protection regulations: http://instagram.com/about/legal/privacy/

External payment service providers
 This website uses external payment service providers, through whose platforms users and we can carry out payment transactions. For example about
PostFinance (https://www.postfinance.ch/de/detail/legal-barrier-freedom.html)
Visa (https://www.visa.de/USE Conditions/visa-privacy-center.html)
Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
American Express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)
Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
Bexio AG (https://www.bexio.com/de-CH/datenschutz)
Payrexx AG (https://www.payrexx. ch/site/assets/files/2592/datenschutzerklaerung.pdf)
Apple Pay (https://support.apple.com/de-ch/ht203027)
Stripe (https://stripe.com/ch/privacy)
Klarna (https://www.klarna.com/de/datenschutz/)
Skrill (https://www.skrill.com/de/fusszeile/datenpolitik/)
Giropay (https://www.giropay.de/rechts/datenschutzerklaerung) etc.


As part of the fulfillment of the contract, we use the payment service providers on the basis of the Swiss Data Protection Regulation and, if necessary, Article 6 Paragraph 1 Letter b. EU GDPR. In addition, we use external payment service providers based on our legitimate interests in accordance with the Swiss Data Protection Regulation and, where necessary, in accordance with Article 6 Paragraph 1 Letter f of the EU GDPR in order to offer our users effective and secure payment options.


The data processed by the payment service providers includes, among other things, inventory data such as name and address, bank details such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. The information is required to carry out the transactions. However, the data entered will only be processed and stored by the payment service providers. We as operators do not receive any information about (bank) accounts or credit cards, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit reporting agencies. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection information of the payment service providers.
The terms and conditions and data protection declaration of the respective payment service providers, which can be accessed within the respective website or transaction applications, apply to payment transactions. We also refer to these for the purpose of further information and assertion of cancellation, information and other rights of those affected.

Send newsletter - Mailchimp
The newsletter is sent via the shipping service provider 'MailChimp', a newsletter shipping platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here. Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European level of data protection (PrivacyShield). The use of the shipping service provider is based on our legitimate interests in accordance with Article 6 Paragraph 1 Letter f of the GDPR and an order processing agreement in accordance with Article 28 Paragraph 3 Sentence 1 of the GDPR.

The shipping service provider may use the recipient's data in pseudonymous form, ie without assigning it to a user, to optimize or improve its own services, e.g. to technically optimize shipping and the presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them themselves or to pass them on to third parties.

Send newsletter - WhatsApp
 You can also receive our free newsletter via the instant messaging service WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of WhatsApp Inc. with its registered office at 1601 Willow Road, Menlo Park, California 94025, USA, both hereinafter referred to as "WhatsApp". . Partial processing of user data takes place on WhatsApp servers in the USA.

However, through certification according to the EU-US Privacy Shield, WhatsApp guarantees that the EU data protection requirements are also adhered to when processing data in the USA. WhatsApp also offers further information on data protection.

To receive our newsletter via WhatsApp, you need a WhatsApp user account. You can find out which data WhatsApp collects when you register in WhatsApp's aforementioned data protection information.

If you then register to receive our newsletter via WhatsApp, the mobile phone number you provided when registering will be processed by WhatsApp. In addition, your IP address as well as the date and time of your registration are stored. As part of the further registration process, your consent to sending the newsletter will be obtained, the content will be specifically described and reference will be made to this data protection declaration.

The legal basis for sending the newsletter and the evaluation is Art. 6 Para. 1 lit. a.) GDPR.

According to Art. 7 Para. 3 GDPR, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do this, you simply need to inform us of your revocation. You can also block receipt of the newsletter using a setting in the WhatsApp software on your device.

Data processing is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data that you have provided to us in order to receive the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the member area) remains unaffected.

Adobe fonts
We use Adobe Fonts for the visual design of our website. Adobe Fonts is a service provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe), which gives us access to a font library. In order to incorporate the fonts we use, your browser must connect to an Adobe server in the USA and download the font required for our website. This provides Adobe with the information that our website was accessed via your IP address. Further information about Adobe Fonts can be found in Adobe's data protection regulations, which you can access here: https://www.adobe.com/de/privacy/policy.html

YouTube
Functions of the “YouTube” service are integrated into this website. “YouTube” is owned by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the Services in the European Economic Area and Switzerland.
Your legal agreement with "YouTube" consists of the terms and conditions that you can find at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These Terms constitute a legally binding agreement between you and YouTube regarding your use of the Services. Google's Privacy Policy explains how YouTube treats and protects your personal information when you use the Service.

Vimeo
Plugins from the video portal Vimeo from Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated into this website. When you visit a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. Information about your visit and your IP address is stored there. Through interactions with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there. Vimeo's privacy policy with further information on how Vimeo collects and uses your data can be found in Vimeo's privacy policy.

If you have a Vimeo user account and do not want Vimeo to collect data about you via this website and link it to your membership data stored with Vimeo, you must log out of Vimeo before visiting this website.

Vimeo also calls up the Google Analytics Tracker via an iFrame in which the video is viewed. This is Vimeo's own tracking that we do not have access to. You can prevent tracking by Google Analytics by using the opt-out tools that Google offers for some Internet browsers. You can also prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

https://tools.google.com/dlpage/gaoptout?hl=de

Online shop / web shop
We process our customers' data in accordance with the federal data protection regulations (Data Protection Act, DSG) and the EU GDPR as part of the ordering processes in our online shop in order to enable them to select and order the selected products and services as well as their payment and delivery or to enable processing.
The data processed includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing takes place for the purpose of providing contractual services as part of the operation of an online shop, billing, delivery and customer service. In this context, we use session cookies, for example to store the contents of the shopping cart, and permanent cookies, for example to store the login status.
Processing is carried out on the basis of Article 6 Paragraph 1 Letter b (execution of ordering processes) and c (legally required archiving) GDPR. The data marked as required is necessary for the justification and fulfillment of the contract. We only pass on the data to third parties as part of delivery, payment or within the scope of legal permissions and obligations. The data will only be processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).
Users can optionally create a user account in which they can view their orders. As part of the registration process, users are provided with the required mandatory information. User accounts are not public and cannot be indexed by search engines, such as Google. If users have terminated their user account, their data relating to the user account will be deleted if their retention is necessary for commercial or tax reasons in accordance with Article 6 Paragraph 1 Letter c GDPR. Information in the customer account is retained until it is deleted and subsequently archived in the event of a legal obligation. It is the users' responsibility to save their data in the event of termination before the end of the contract.
As part of the registration and re-registration as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests and those of the users in protecting against misuse and other unauthorized use. In principle, this data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 (1) (c) GDPR.
Deletion takes place after statutory warranty and comparable obligations have expired; the necessity of storing the data is checked at irregular intervals. In the case of legal archiving obligations, deletion takes place after they have expired.

Administration FIBU etc.
We process data in accordance with the data protection regulations of the Swiss Confederation (Federal Data Protection Act, DSG) and the EU GDPR as part of administrative tasks as well as the organization of our operations, financial accounting and the fulfillment of legal obligations, such as archiving. We process the same data that we process as part of the provision of our contractual services. The basis for processing is Art. 13 Para. 1 DSG, Art. 6 Para. 1 lit. c. GDPR, Art. 6 Para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, fulfill our tasks and provide our services. The deletion of data relating to contractual services and contractual communication corresponds to the data mentioned in these processing activities.

In this context, we disclose or transmit data to the tax authorities, consultants such as tax consultants or auditors, as well as other fee-based offices and payment service providers.

In addition, due to our business interests, we store information about suppliers, organizers and other business partners, for example for the purpose of later contacting you. This mostly company-related data is usually stored permanently.

Data transfer to the USA
Our website includes, among other things, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action. It cannot therefore be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing operations.

Changes
We may change this privacy policy at any time without notice. The current version published on our website applies. To the extent that the Privacy Policy is part of an agreement with you, if it is updated, we will notify you of the change by email or other appropriate means.

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration directly.

Bern, August 31, 2023
Trouvaille kids GmbH